Community Association Manager: Leading Communities to Thrive and Flourish

Community Association Manager: Leading Communities to Thrive and Flourish

Roughly 65% of Arizona residents own their homes, and many of us belong to our local homeowner's association. Yet with so many communities, keeping everything organized and managed is difficult.

One of the best ways to do so is with an effective Community Association Manager. Often shortened to CAM, these managers are ideal for all types of communities. But what are their tasks, and how do they improve your private community?

If you're interested in hiring a Community Association Manager, we're here to help. Read on to learn how a CAM can help ensure you have a community of satisfied tenants.

Handling Administration

One of the core responsibilities of a CAM is to handle general administration. These tasks include, but are not limited to:

  • Providing customer service for inquiring parties, such as corresponding through emails
  • Documenting records and keeping all paperwork organized
  • Reviewing all policies and making recommendations where necessary

By doing so, your CAM will ensure that your operation moves in an effective manner. They'll also cut down on miscommunications or issues between parties.

Keeping Track of Maintenance

Most communities have multiple common areas. These include parks, pools, gymnasiums, and more.

Depending on where in Phoenix you are, your community may have different amenities. But who keeps track of maintenance for these areas?

The HOA manager is in control of the common areas. They'll ensure the area is safe, properly ensured, and well-maintained.

Additionally, the CAM will keep track of the budget, schedules, and any ongoing projects. With such information on hand, the CAM can keep the HOA management team informed on any changes or events. It's their responsibility to ensure projects are completed on time and within the set budget.

Provisioning Services

Moreover, the CAM will aid the board in any common services.

One manner in which this responsibility is fulfilled is by streamlining services. For example, the CAM may search for better vendors, more appropriate services, or superior pricing.

By doing so, they ensure the community is saving money for other projects without sacrificing the quality of their services.

They also will ensure janitorial and waste disposal services are scheduled and performed properly.

Ensuring Communication

Similar to their administrative tasks, your CAM will handle any communications. These include:

  • Coordinating among Board members
  • Compiling necessary to-do lists or prioritizing actions
  • Managing points of contact
  • Clearing up any ambiguity between teams, including the CAM's direction

Having someone dedicated to improving communication helps make sure nothing slips through the cracks. Your CAM can save your budget, your time, and the effort of the community.

Being a Successful Community Association Manager

Having an effective Community Association Manager is critical to a well-rounded and efficient HOA management team. Look into what HOA managers can help your Arizona community succeed. Do your best to tailor the position around what's most important in your community to ensure you have as many satisfied tenants as possible.

Are you curious to learn more about how an HOA manager can help improve your community? Contact us for more information.